1. Permit non-experts to do the work of experts 2. Improve productivity by increasing work output by improving efficiency 3. Save time in accomplishing a specific objective 4. Simplify some operations 5. Automate repetitive, tedious, or overly complex processes
Expert systems also offer some additional benefits over conventional softwares, such as:
1. Permit new kinds of problems to be solved thereby making the computer more useful 2. Capture and store valuable knowledge that might be lost due to the resignation, retirement, or death of an expert 3. Make expert knowledge available to a wider audience, thus increasing the problem solving ability of more people
Cost saving is not listed, because expert systems, like most other software, rarely save money. They cost money to develop and use, but the benefits derived usually justify the cost.
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